kvpnc не могу подключиться по PPTP

сабж

debug: pppd: /usr/sbin/pppd
debug: Loading of module "ip_gre" was successful.
debug: pppd peer script: /etc/ppp/peers/kvpnc.connection
debug: Authentication method: chap
debug: pppd secrets file: /etc/ppp/chap-secrets
debug: Username:

debug: pppd: /usr/sbin/pppd
debug: Trying to connect to server "vpnmsq.cool.com" with user "andres@cool.com"...
debug: Setting DNS_UPDATE "NO".
debug: "pppd" started.
error: Remote modem has hung up. Connection was terminated.
debug: There is a reason to stop connecting, terminating "pppd" process.
debug: Disconnect requested
debug: Disconnect requested, status connecting
debug: Killing process while connecting.
debug: pppd secrets file: /etc/ppp/chap-secrets
success: Successful connect try canceled.
debug: Disconnected.